TYPO3 Integration

Integrate Chatway live chat & helpdesk with TYPO3 to provide real-time support, improve engagement, and boost conversions.

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Chatway Live Chat for TYPO3

TYPO3 is an open-source content management system (CMS) designed for businesses, enterprises, and organizations that require flexible and scalable website solutions. With its extensive customization options, multilingual support, and strong security features, TYPO3 is an ideal choice for managing complex websites.

Integrating Chatway live chat into your TYPO3 website allows you to engage with visitors instantly, providing real-time support and improving user experience. By responding quickly to inquiries, you can resolve customer concerns efficiently, build trust, and increase conversions by offering timely assistance.

Chatway live chat includes advanced features designed to optimize communication and streamline customer support. Canned responses enable fast replies to common questions, while live visitor tracking provides insights into user behaviour, allowing businesses to personalize interactions. Multi-agent support and team collaboration tools ensure that no inquiry goes unanswered, improving response efficiency.

Chatway’s live translation feature allows businesses to assist customers in multiple languages, making it easier to support a diverse audience. Whether you manage an enterprise website, an online store, or a service-based business, these features help create a seamless and professional customer experience.

With Chatway’s intuitive interface, you can organize customer conversations, access chat history, and analyze support performance to refine engagement strategies. Seamless integration with TYPO3 ensures that live chat functionality runs smoothly without affecting website performance, keeping interactions fast and reliable.

Adding Chatway to your TYPO3 website strengthens customer engagement, enhances brand credibility, and helps businesses stand out with real-time, personalized support, leading to higher customer satisfaction and increased conversions.

Why Choose Chatway for TYPO3?

Integrating this live chat app on TYPO3 offers multiple benefits:

Unlimited Customer Chats

Effectively manage customer interactions across multiple TYPO3 sites with Chatway live chat. Engage with visitors effortlessly, removing barriers to communication. This improves customer satisfaction, boosts retention rates, and ensures a seamless user experience across all your platforms.

Get Live Visitor Insights

You can monitor real-time visitor activity on your TYPO3 site, see where users are coming from, and how they engage with your site. This allows you to reach out to them proactively, offer personalized support, and increase conversions.

Enhance Team Collaboration

Assign roles like admin or support agent to streamline operations. Use internal notes to share customer details and set follow-up reminders for timely responses. These tools optimize workflows, reduce response times, and create a well-organized support system.

Mobile Apps for iOS and Android

You can stay connected with your customers anytime, anywhere With Chatway’s mobile apps. Whether you're managing operations remotely or on the go, you can respond to inquiries, provide support, and monitor conversations directly from your smartphone. This ensures fast and effective customer service at all times.

Get Instant Notifications

Get real-time email and push notifications. This way, you’ll never miss a message, which ensures quick responses, reduces wait times, and prevents lost sales due to delayed communication.

Canned Responses & FAQs

Speed up customer interactions with pre-written responses for frequently asked questions. Display FAQs directly on your chat widget, allowing customers to find answers instantly-even when live agents aren’t available. This improves response times, enhances user experience, and reduces support workload.

Multilingual Support & Live Translation

Chatway’s multilingual support and real-time translation expands your global reach. You can communicate seamlessly with customers in different languages, offering personalized service and increasing accessibility for international shoppers. You can also remove language barriers and enhance customer engagement worldwide.

How to install?

Follow these simple steps to install and get started quickly with our platform. You'll be up and running in no time, ready to explore all its features.

See Installation Guide

Reach customers wherever they are, any time of the day

Give your customers full access to instant communication, whenever and
wherever they are.

Mobile Apps

Resolve queries and manage conversations even on the go.

See Live Visitors

Chatway shows who's browsing, their location, and pages viewed for real-time engagement.

Native Notifications

Integrations

Multiple Inboxes & Widgets

File Sharing

Share documents and images to provide better context during live chat conversations.

Easy Installation

Add a live chat widget to your website in just a few minutes. No technical experience required.

Stories of Success

Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.

Our Users Say It Best

Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.

Moshe F. Saraf

Founder, Pareto Solutions

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary Racine

Founder, Orion’s Corner

We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.

Henrik Bennarp

CEO, Halle System

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.

Laslo Dosa

Founder, Avvo

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman

Founder, Bridge Online Academy

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen

Founder, WDT Tool

A Fully Customizable Live Chat Widget

Chatway improves communication by providing a fully customizable
widget for smooth, easy live chat interactions.

Customize Your Widget

Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.

Chat Greeting

Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.

Pre-Chat Form

Use a pre-chat form to gather key details upfront like name, email, phone number, or more in any other format like date, dropdown, long text, or numbers. You can also add a consent checkbox. This helps your agents hit the ground running, resolve queries faster, and capture leads for better personalization.

Multiple Languages

Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.

Agent Profiles

Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.

Notification Settings

Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.