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Square Integration

Integrate Chatway live chat & helpdesk for Square to respond to queries in real-time, boost conversions, and enhance customer service.

Chatway Live Chat for Square

Square is a popular point-of-sale (POS) and payment processing platform that simplifies managing transactions, inventory, and customer interactions. Its intuitive interface and comprehensive tools help streamline operations for both physical and online businesses. With Square, you gain access to seamless payment processing, robust analytics, and efficient customer management.

Chatway is a great helpdesk and live chat app designed to enhance your customer service and engagement. As a live chat app for Square, Chatway offers a range of features that enable you to interact with your customers in real-time. With capabilities such as canned responses, multilingual support, and team collaboration, Chatway equips you to deliver efficient and personalized customer support across multiple platforms.

Integrating Chatway live chat and helpdesk with Square combines the strengths of both platforms, allowing you to offer real-time customer support during important moments, such as product inquiries or checkout. This integration helps reduce abandoned carts, provide timely assistance, and boost conversion rates.

Why Choose Chatway for Square?

Integrating this helpdesk and live chat app for Square provides numerous benefits.

Unlimited Conversations and Websites

Unlimited Conversations and Websites

With Chatway live chat you can handle unlimited customer conversations across multiple websites. Whether you’re offering customer service or answering queries, there’s no limit to how many sites you can integrate, ensuring your business stays accessible and responsive.

Team Collaboration

Team Collaboration

Enhance your team’s productivity by inviting multiple support agents to your Chatway account. With this helpdesk and live chat app for Square you can assign specific roles like admin and member, utilize private notes for internal communication, and set reminders for follow-up tasks.

iOS and Android Mobile Apps

iOS and Android Mobile Apps

Stay available on the go with Chatway live chat’s native iOS and Android apps. Whether you’re in the office or on the move, you can manage conversations and provide fast, effective customer service anytime and anywhere.

Notifications

Notifications

Never miss an opportunity to engage with your customers. With real-time push and email notifications, you’ll be alerted the moment a new message comes in, allowing you to provide timely customer support when it’s needed most.

Canned Responses

Canned Responses

Improve your response time and maintain consistent messaging with pre-written replies for frequently asked questions. This feature helps you deliver efficient customer service while saving time.

Translation

Translation

Expand your reach with multilingual support and live translation, allowing you to deliver excellent customer service and communicate effectively with customers across different languages.

How to install?

Follow these simple steps to install and get started quickly with our platform. You'll be up and running in no time, ready to explore all its features.

See Installation Guide Chatway Integrations

Reach customers wherever they are, any time of the day

Give your customers full access to instant communication, whenever and wherever they are

Native Notifications

Native Notifications

File Sharing

Share documents and images to provide better context during live chat conversations

file sharing

Integrations

integrations

Mobile Apps

Resolve queries and manage conversations even on the go

mobile app

Customize Widget

customize widget

Easy Installation

Add a live chat widget to your website in just a few minutes. No technical experience required

mobile app

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo5 star rating 300+ Reviews platform logo5 star rating 100+ Reviews platform logo5 star rating 100+ Reviews platform logo5 star rating 20+ Reviews platform logo5 star rating 30+ Reviews platform logo5 star rating 60+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

A Fully Customizable Live Chat Widget

Chatway improves communication by providing a fully customizable widget for smooth, easy live chat interactions

Customize Your Widget

Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.

Chat Greeting

Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.

Pre-Chat Form

Use a pre-chat form to gather relevant information upfront like name, email, or phone number, so your agents can hit the ground running and resolve queries faster. Capture lead information for improved personalization.

Multiple Languages

Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.

Agent Profiles

Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.

Notification Settings

Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.

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Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account