Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Integrate Chatway live chat for Nuvemshop to respond to queries in real-time, boost conversions, and enhance customer service.
Nuvemshop is an eCommerce platform designed for businesses in Latin America to create and manage their online stores effortlessly. It offers customizable templates, seamless integrations with payment gateways, shipping solutions, and marketing tools to help merchants grow their brands. With an intuitive interface and a scalable pricing model, Nuvemshop is a great choice for entrepreneurs and businesses looking to expand their online presence.
Chatway is a Live chat app designed to enhance customer service and engagement for Nuvemshop users. As a live chat app for Nuvemshop, Chatway enables real-time customer interactions, ensuring you provide timely support during crucial moments like product inquiries or checkout. Features like canned responses, multilingual support, and team collaboration ensure that customer inquiries are handled efficiently and professionally.
Chatway’s integration with Nuvemshop includes a free forever plan for small businesses along with a paid plan that fits perfectly for growing businesses. Available on mobile apps for iOS and Android, Chatway allows you to manage customer conversations on the go, helping to reduce abandoned carts and boost conversions, all while maintaining excellent customer support.
Integrating this helpdesk and live chat app for Nuvemshop provides numerous benefits:
With the Chatway live chat app for Nuvemshop, you can engage in unlimited customer conversations across multiple websites, ensuring your store is always accessible and responsive. This improves customer satisfaction, retention, and engagement by maintaining seamless and consistent communication across all platforms.
Chatway enhances team efficiency by allowing you to assign roles (admin or member) to support agents, enabling a structured workflow. Features like private notes and follow-up reminders help streamline communication, ensuring faster response times and a more effective customer support system.
With Chatway’s iOS and Android mobile apps, you can manage customer interactions on the go. This ensures you remain responsive at all times, leading to quicker resolutions, improved customer satisfaction, and stronger brand loyalty.
Never miss a customer inquiry with instant email and push notifications. These alerts help minimize wait times, ensuring prompt responses that enhance the customer experience and prevent lost sales due to delays.
Save time and maintain a consistent, professional tone with pre-written responses for frequently asked questions. This ensures quick and reliable communication, boosting efficiency while keeping your brand messaging uniform.
Break language barriers with Chatway’s multilingual chat and live translation features, enabling you to connect with a global audience, provide a personalized experience, and expand your business internationally.
Follow these simple steps to install and get started quickly with our platform. You'll be up and running in no time, ready to explore all its features.
See Installation Guide
Give your customers full access to instant communication, whenever and
wherever they are
Resolve queries and manage conversations even on the go
Chatway shows who's browsing, their location, and pages viewed for real-time engagement.
Share documents and images to provide better context during live chat conversations
Add a live chat widget to your website in just a few minutes. No technical experience required
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway improves communication by providing a fully customizable
widget for smooth, easy live chat interactions
Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.
Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.
Use a pre-chat form to gather key details upfront like name, email, phone number, or more in any other format like date, dropdown, long text, or numbers. You can also add a consent checkbox. This helps your agents hit the ground running, resolve queries faster, and capture leads for better personalization.
Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.
Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.
Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.
Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
