Mailchimp Integration

Boost your email marketing by connecting Chatway with Mailchimp to turn conversations into valuable customer insights!.

No Credit Card Required

Centralized Contact Management

Keep your customer data consistent across Chatway and Mailchimp. Once connected, contacts are automatically synced, reducing data gaps and ensuring that your marketing and support teams work from the same data source.

Engagement-Driven Email Campaigns

Leverage real conversation insights to fuel smarter campaigns. Use Chatway data to send follow-ups, onboarding emails, or promotional messages that reflect what customers actually asked about.

Instant Updates and Automation Ready

New contacts and updates sync instantly to Mailchimp, so you can trigger automated campaigns without delay. From welcome emails to nurture sequences, your workflows stay timely and responsive.

Key Features

Automations & Smart Workflows

Save time and boost engagement with automated rules that respond to chats, form submissions, page visits, and more. Keep conversations flowing, deliver faster support, and make your team’s work more efficient.

Multiple Inboxes & Widgets

Manage multiple websites, channels or brands effortlessly. Create separate inboxes and widgets with unique settings all from one Chatway account. This setup helps teams stay focused and maintain clarity across multiple support operations.

WhatsApp, Messenger, Instagram & Email Integration

With Chatway, you can manage and respond to messages from WhatsApp, Facebook Messenger, Instagram, and Email - all from a single, easy-to-use dashboard. Bring every conversation into one unified inbox and deliver faster, more organized customer support across every channel.

Tags & Custom Visitor Data

Stay organized by tagging conversations with relevant themes or issues. Add custom visitor data, like purchase history or account details, to offer more personalized support.

Live visitors view & proactive chats

Gain real-time insights into visitors activities, including the pages they are exploring and time spent. Use the "Start Chat" button to engage active visitors, providing timely support and enhancing customer engagement.

Pre-chat Form & Custom Contact Fields

Collect key details like name, email, and more with customizable forms. Choose whether to display the form before or after a visitor’s first message, so you can capture the right info upfront and deliver a more personalized chat experience.

Reach customers wherever they are, any time of the day

Give your customers full access to instant communication, whenever and
wherever they are.

Mobile Apps

Resolve queries and manage conversations even on the go.

See Live Visitors

Chatway shows who's browsing, their location, and pages viewed for real-time engagement.

Native Notifications

Integrations

Multiple Inboxes & Widgets

File Sharing

Share documents and images to provide better context during live chat conversations.

Easy Installation

Add a live chat widget to your website in just a few minutes. No technical experience required.

Stories of Success

Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.

Our Users Say It Best

Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.

Moshe F. Saraf

Founder, Pareto Solutions

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary Racine

Founder, Orion’s Corner

We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.

Henrik Bennarp

CEO, Halle System

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.

Laslo Dosa

Founder, Avvo

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman

Founder, Bridge Online Academy

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen

Founder, WDT Tool

Build Your Email Audience With Mailchimp Integration

Chatway bridges live chat and email marketing, ensuring contacts are captured with consent and synced accurately to Mailchimp.

Grow Your Email List Directly from Live Chat

The Mailchimp integration allows you to turn live chat interactions into compliant email subscriptions. When visitors submit their details through Chatway's contact form and explicitly give consent, their information is automatically sent to your selected Mailchimp audience. This removes the friction of manual exports while ensuring every contact added to your list has opted in properly - helping you grow your email audience responsibly and sustainably.

Keep Your Mailchimp Audience Up to Date

With Chatway connected to Mailchimp, new contacts are added automatically, and existing contacts can be updated when their details change. This reduces duplicate records, outdated information, and list decay over time. Instead of managing separate databases for chat and email, you maintain a single, reliable audience in Mailchimp that reflects real interactions happening on your website.

Organize Subscribers with Tags

The integration supports mapping Chatway form fields to Mailchimp fields and applying tags as contacts are added. This makes it easier to organize subscribers based on how they engaged with your site - whether they reached out through support, asked pre-sales questions, or submitted a general inquiry. As a result, your Mailchimp audience becomes more structured and easier to segment for targeted campaigns later on.

Launch Email Campaigns with Consenting Subscribers

The Mailchimp integration lets you control how contacts are added to your audience by selecting the target list, enabling double opt-in, and choosing whether to sync previously collected contacts. This ensures that subscribers from Chatway are properly confirmed and ready to use in Mailchimp campaigns, helping you maintain list quality and compliance while preparing your audience for future email outreach.