Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Integrate Chatway live chat & helpdesk for Duda to respond to queries in real-time, boost conversions, and enhance customer service.
Duda is a website builder designed for agencies, SaaS platforms, and professionals needing to create sites at scale. It offers an intuitive drag-and-drop editor, responsive design, and SEO-optimized websites. With advanced team collaboration tools like white labeling and asset sharing, Duda streamlines workflows and client management. Its API integrations and automation capabilities allow for fast, scalable site creation. The platform also supports robust eCommerce and personalization features, making it ideal for businesses that need efficiency and flexibility
Chatway is an exceptional helpdesk and live chat app designed to elevate customer service and engagement. As a live chat app for Duda, Chatway integrates seamlessly with Duda’s intuitive website builder, offering real-time customer interaction, personalized support, and enhanced eCommerce functionality. Features like canned responses, multilingual support, and team collaboration enable you to provide efficient and customized service across platforms.
By integrating Chatway live chat app with Duda, you can deliver timely support during crucial moments like product inquiries or checkout, reducing abandoned carts and improving conversion rates. The combination of Duda's user-friendly design and Chatway’s advanced customer management tools ensures streamlined workflows, making it easier to manage customer relationships and enhance business performance.
Integrating this helpdesk and live chat app for Duda provides numerous benefits.
Chatway live chat app for Duda allows you to engage in unlimited conversations across multiple websites, ensuring your business stays accessible and responsive to customers on any platform. This boosts customer satisfaction, accessibility, and overall retention by maintaining high levels of engagement across your digital presence.
With Chatway live chat, you can enhance team productivity by assigning specific roles, like admin or member, to agents. Internal notes and reminders for follow-ups streamline workflows, enabling faster response times and better team collaboration, which improves overall efficiency and customer service.
Chatway’s mobile apps ensure you stay connected with customers anytime, anywhere. Manage conversations on the go to deliver quick, effective support, which leads to higher customer satisfaction and brand loyalty.
Real-time notifications keep you informed of customer inquiries, ensuring timely responses. Minimizing wait times helps enhance the customer experience and reduces the risk of lost sales due to delayed support.
Save time and maintain consistent communication by using pre-written responses for frequently asked questions. This ensures quick, professional replies while upholding your brand’s reliability and efficiency.
Chatway’s multilingual support and live translation enable effective communication with global customers. This improves the customer experience by offering personalized support in their preferred language, helping your business expand internationally and become more accessible globally.
Follow these simple steps to install and get started quickly with our platform. You'll be up and running in no time, ready to explore all its features.
See Installation Guide
Give your customers full access to instant communication, whenever and
wherever they are
Share documents and images to provide better context during live chat conversations
Resolve queries and manage conversations even on the go
Add a live chat widget to your website in just a few minutes. No technical experience required
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway improves communication by providing a fully customizable
widget for smooth, easy live chat interactions
Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.
Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.
Use a pre-chat form to gather relevant information upfront like name, email, or phone number, so your agents can hit the ground running and resolve queries faster. Capture lead information for improved personalization.
Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.
Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.
Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.
Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
