Chatway is a live chat application designed to enhance real-time communication between you and your customers. By integrating a customizable chat widget into your website, Chatway enables immediate assistance, fostering improved customer satisfaction and engagement.
You can also access and manage chats on the go with Chatway’s mobile applications for iOS and Android devices. Please check our easy visual guides here: https://chatway.app/help/mobile-apps
In this guide, we’ll show you how you can install the Chatway app on your Volusion website.
Step #1: Copy the HTTPS URL from the installation code, which is present on your Chatway installation page.
Step #2: Go to your Volusion Dashboard, and click on the “Launch Site Designer” button.
Step #3: Click on the blue background block at the top, which loads the external CSS and script files. Expand Scripts from the left sidebar, click on the Add button, add the File Description (anything you like), place the HTTPS URL you copied in Step 1 in the Path to file field, and publish the changes.
And that’s it!
If you need any assistance with configuring the app, please don’t hesitate to reach out to our support team!
In the end, based on your settings, the widget may look like this:
To read more such guides, please don’t forget to check our entire Chatway knowledge base to make the most out of it.