In this guide, we’ll show you how to integrate the Chatway into your TYPO3 website using the Site Configuration method. This approach allows you to easily add external scripts to your site’s setup by modifying the config.yaml file, which is part of the site’s configuration.
With Chatway, you can engage with visitors in real-time, answer questions instantly, and enhance customer support—all through a seamless chat widget on your website. Whether you’re running an online store, a business website, or a service platform, Chatway helps improve user experience and boost conversions.
By the end of this guide, you’ll have the Chatway widget embedded into your TYPO3 site and ready to connect with your audience. Let’s get started!
Step #1: Copy your Chatway unique identifier from your Chatway installation page.
Step #2: Access your TYPO3 installation via FTP or SSH and go to config/sites/your-site-identifier/
(Replace your-site-identifier with the actual site folder name.)
Step #3: Open config.yaml in a text editor.
Step #4: Find the imports: section in config.yaml, or add it if it doesn’t exist.
Step #5: Insert the code below at the bottom of the file. Please make sure to replace xxxxxxxxxxxx with the Chatway unique identifier you copied from Step #1 and don’t forget to save the file.
imports:
- { resource: "EXT:fluid_styled_content/Configuration/TypoScript/setup.typoscript" }
settings:
footerScripts:
chatway:
type: external
url: "https://cdn.chatway.app/widget.js?id=xxxxxxxxxxxx"
async: true
Step #6: Clear the site cache by going to System > Maintenance and click Flush Cache.
Visit your website and check if the Chatway widget loads. Depending on your customizations, the widget may look like this:
