Chatway is a live chat application designed to enhance real-time communication between you and your customers. By integrating a customizable chat widget into your website, Chatway enables immediate assistance, fostering improved customer satisfaction and engagement.
You can also access and manage chats on the go with Chatway’s mobile applications for iOS and Android devices. Please check our easy visual guides here: https://chatway.app/help/mobile-apps
In this guide, we’ll show you how you can install the Chatway app on your Sitecore website.
Step #1: Copy the installation code from your Chatway installation page.
Step #2: Navigate to Sitecore > Layout > Layouts in the Content Editor, locate the layout assigned to your site and open this layout item to find its Path property.
Step #3: Open Visual Studio and navigate to the file path found in Step 2 and then open the corresponding .cshtml file.
Step #4: Locate the <head> section in this file. Add your Chatway script before the closing </head> tag, save the changes in Visual Studio, and publish the Sitecore project.
And that’s it!
If you need any assistance with configuring the app, please don’t hesitate to reach out to our support team!
In the end, based on your settings, the widget may look like this:
To read more such guides, please don’t forget to check our entire Chatway knowledge base to make the most out of it.