Chatway is a live chat application designed to enhance real-time communication between you and your customers. By integrating a customizable chat widget into your website, Chatway enables immediate assistance, fostering improved customer satisfaction and engagement.
You can also access and manage chats on the go with Chatway’s mobile applications for iOS and Android devices. Please check our easy visual guides here: https://chatway.app/help/mobile-apps
In this guide, we’ll show you how you can install the Chatway app on your Shoptet store.
Step #1: Go to this page and click on Order and Install.
Step #2: Once installed, click Go to add-on settings.
Step #3: Complete the onboarding setup by entering your information.
Step #4: Choose a plan.
Step #5: Explore how the app works by finishing the product tour.
Depending on your customizations, it may look like the images below.
On Preview Bubble state
Chat Window open state
Please don’t forget to check our entire knowledge base to learn more about how to make the most of the Chatway app.