Live chat is a powerful tool for enhancing customer interaction and support on your OpenCart store. Chatway allows you to engage with visitors in real time, answering questions and boosting conversions. In this guide, we’ll show you how to install Chatway by editing your theme’s header file. Follow the steps to seamlessly integrate the script and get Chatway up and running in no time!
Let’s start!
Step #1: Copy the installation code from your Chatway installation page.
Step #2: Log in to your OpenCart Dashboard and navigate to the Theme Editor.
Step #3: Normally, the header file is placed under common folder.
Step #4: Click header.twig to edit.
Step #6: Insert your Chatway installation code before the </head> tag.
Step #7: Don’t forget to click Save and check your website to see if it works.
Depending on your widget settings, it should look something like the screenshots below.
When the chat window is closed and preview text bubble is enabled
Chat window open
