Providing instant support to your website visitors can make a huge difference in engagement and customer satisfaction. Chatway, a user-friendly live chat tool, allows you to communicate with visitors in real-time, enhancing their browsing experience. If you’re using Joomla, integrating Chatway is a simple process that can help you streamline communication and boost conversions.
In this guide, we’ll show you how to install Chatway on your Joomla website. Whether you’re a beginner or an experienced Joomla user, this step-by-step tutorial will help you get live chat up and running in no time.
Let’s start!
Step #1: Copy the installation code from your Chatway installation page.
Step #2: Log in to your Joomla admin (yourwebsite.com/administrator) and navigate to the Template Code Editor (System > Site Templates).
Step #3: Click on your default template (e.g., Cassiopeia).
Step #4: Edit the index.php file.
Step #5: Paste the Chatway installation code before the </head> tag.
Step #6: Save the file and check your website. It should look something like this depending on your customizations.
When the chat window is closed and preview text bubble is enabled
Chat window open
