Chatway is a live messaging app that you can install on your website so your site visitors can chat with you. With Chatway, you can efficiently interact with your customers via different channels such as chat, email, Facebook Messenger, and more.
You can also install the Chatway app for iOS and Android for you to receive the messages and reply from your smartphone directly in real-time wherever you are.
In this guide, we’ll show you how you can install the Chatway app on your Big Cartel website.
Step 1: Go to this page and click on Install Chatway.
Step 2: Click Connect.
Step 3: If you don’t have a Chatway account yet, you will be asked to create an account with your Big Cartel registered email address as the pre-entered Chatway email address. Just fill in the onboarding details and click Next.
Step 4: After completing the onboarding steps, you will need to select a plan.
Step 5: When the setup is done, you will be greeted with the product tour so you can explore how the app works.
Depending on your customizations, it may look like the images below.
On Preview Bubble state
Chat Window open state
Please don’t forget to check our entire knowledge base to learn more about how to make the most of the Chatway app.