Live Chat Terms Starting with D
Glossary of Live Chat Terms Beginning with the Letter D: Understand Essential Support Terminology.
D
Data Minimization in Chat Support
Data minimization in chat support means collecting and retaining only the customer information needed to handle a conversation effectively.
Data Privacy (GDPR)
Data privacy refers to the protection of personal information and ensuring its appropriate collection, storage, and usage.
Data Retention Policy
A data retention policy outlines how long chat transcripts, customer data, and other information collected through the live chat system will be stored and managed.
Deep Ecommerce Integrations
Deep e-commerce integrations connect live chat directly with your e-commerce platforms like Shopify or WooCommerce.
Delay Trigger
A delay trigger in live chat refers to a condition that activates a specific action after a visitor has spent a certain amount of time on a page or your website.