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chatway logo Chatway vs
Giosg chatway logo

Increase customer satisfaction and deliver quick responses to your website visitors' inquiries with Chatway, a Giosg alternative

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Why choose Chatway over Giosg?

Chatway empowers your team to deliver quick responses to customer inquiries, potentially improving lead conversion and customer satisfaction. This Giosg alternative stands out for its features that facilitate seamless teamwork and high-quality customer support. With Chatway, you can focus on enhancing customer interactions and driving business growth more effectively.

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Free Plan

Access live chat features at no cost.

Chat Transfer

Seamlessly transfer chats between agents to reduce customer wait times.

Pre-Chat Form

Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.

File Sharing

Share files, such as images or documents, with customers for better support.

Private Notes

Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.

Unlimited Agent Seats

Invite multiple agents to provide support to customers and visitors.

Mobile Applications

Offer support to customers on-the-go with mobile apps(iOS and Android)

Increase Customer Satisfaction With This Giosg Alternative

Chatway streamlines your support process, enabling lightning-fast responses to messages from various sources like Facebook, Shopify, and email. Also, you can easily share files with website visitors for better context, gather essential details such as email addresses and phone numbers using a pre-chat form, and track visitor origin and browsing history. Plus, its inbuilt analytics allow you to monitor your support team's performance and identify areas for improvement.


Chatway: A Better Giosg Alternative

Wondering why Chatway is a better preference to Giosg?. Let's explore what makes Chatway standout

Free Plan

Experience the freedom of Chatway's free plan, where you can engage with your website visitors and customers without any cost. Unlike Giosg, which doesn't provide a free plan, this Giosg alternative empowers you to utilize live chat features extensively, even if you're operating on a tight budget.

Payment Price Transparency

Chatway ensures that you can easily access and understand its pricing structure on their website without any hassle. On the other hand, Giosg requires you to go through a process of reaching out to their team to get pricing quotes, which can be time-consuming and less straightforward. With Chatway, you have the convenience of clarity and simplicity in understanding the pricing, allowing you to make informed decisions for your business.

Unlimited Agent Seats

This Giosg alternative offers unlimited agent seats, allowing you to add as many agents as needed to provide support to your customers. Regardless of the number of agents you require, this capability enables you to reduce response times and deliver superior customer support. Unlike Giosg, which does not offer this flexibility, Chatway ensures that your team can scale effortlessly to meet growing customer demands, enhancing the overall support experience.

Incredible Capabilities of Chatway Live Chat

Discover all the features that make Chatway Live Chat the perfect solution for your customer support needs.

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Unified Inbox

Manage messages from multiple platforms (website, Shopify, Wix, Facebook, etc.) in one central dashboard. Chatway, a user- friendly Giosg alternative, simplifies communication.

Effortless Setup

Even non-technical users can easily set up this Giosg alternative. Its intuitive interface allows for anyone on your team to set up the live chat widget and customize to match your brand.

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Seamless Integrations

Connect Chatway to your essential business tools like Shopify, Wix, WordPress, and Facebook Messenger. This eliminates the need for constant platform switching and streamlines your workflow.

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo5 star rating 200+ Reviews
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platform logo5 star rating 40+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Giosg alternative?

Yes, Chatway is a great Giosg alternative. Please refer to the comparison table above for further details.