Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Increase customer satisfaction and deliver quick responses to your website visitors' inquiries with Chatway, a Giosg alternative
NO CREDIT CARD REQUIRED
Chatway empowers your team to deliver quick responses to customer inquiries, potentially improving lead conversion and customer satisfaction. This Giosg alternative stands out for its features that facilitate seamless teamwork and high-quality customer support. With Chatway, you can focus on enhancing customer interactions and driving business growth more effectively.
Access live chat features at no cost.
Seamlessly transfer chats between agents to reduce customer wait times.
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
Share files, such as images or documents, with customers for better support.
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
Invite multiple agents to provide support to customers and visitors.
Offer support to customers on-the-go with mobile apps(iOS and Android)
Chatway streamlines your support process, enabling lightning-fast responses to messages from various sources like Facebook, Shopify, and email. Also, you can easily share files with website visitors for better context, gather essential details such as email addresses and phone numbers using a pre-chat form, and track visitor origin and browsing history. Plus, its inbuilt analytics allow you to monitor your support team's performance and identify areas for improvement.
Wondering why Chatway is a better preference to Giosg?. Let's explore what makes Chatway standout
Experience the freedom of Chatway's free plan, where you can engage with your website visitors and customers without any cost. Unlike Giosg, which doesn't provide a free plan, this Giosg alternative empowers you to utilize live chat features extensively, even if you're operating on a tight budget.
Chatway ensures that you can easily access and understand its pricing structure on their website without any hassle. On the other hand, Giosg requires you to go through a process of reaching out to their team to get pricing quotes, which can be time-consuming and less straightforward. With Chatway, you have the convenience of clarity and simplicity in understanding the pricing, allowing you to make informed decisions for your business.
This Giosg alternative offers unlimited agent seats, allowing you to add as many agents as needed to provide support to your customers. Regardless of the number of agents you require, this capability enables you to reduce response times and deliver superior customer support. Unlike Giosg, which does not offer this flexibility, Chatway ensures that your team can scale effortlessly to meet growing customer demands, enhancing the overall support experience.
Discover all the features that make Chatway Live Chat the perfect solution for your customer support needs.
Manage messages from multiple platforms (website, Shopify, Wix, Facebook, etc.) in one central dashboard. Chatway, a user- friendly Giosg alternative, simplifies communication.
Even non-technical users can easily set up this Giosg alternative. Its intuitive interface allows for anyone on your team to set up the live chat widget and customize to match your brand.
Connect Chatway to your essential business tools like Shopify, Wix, WordPress, and Facebook Messenger. This eliminates the need for constant platform switching and streamlines your workflow.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Giosg alternative. Please refer to the comparison table above for further details.