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chatway logo Chatway vs
FreshChat chatway logo

Nurture customer loyalty by addressing issues promptly in live chat with Chatway, a FreshChat alternative

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Why opt for Chatway instead of FreshChat?

Chatway allows customers to get assistance without leaving a website or application they are using, making it a convenient support option. This is why you should consider Chatway as a FreshChat alternative:

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Private Notes

Use private notes to discuss complex issues, share insights, or seek assistance from supervisors.

Multi-Platform Integration

Launch a live chat widget on your website or e-commerce platforms such as Wix and Shopify.

Mobile Support

Sustain smooth interactions, even on mobile devices, including iOS and Android platforms.

Omni-Channel Support

Build customer interactions over their preferred platform (Messenger, email, website)

File Sharing

Share file attachments, documents, and images to provide context

Unlimited Contacts

Engage with a wide customer base and scale your business quickly

Assign Agents

Direct customers to the most qualified agents based on their skills, expertise, or department.

Revolutionize Customer Relationships Using Live Chat

Nurture meaningful connections with Chatway, a FreshChat alternative, while effortlessly optimizing your customer support operations through live chat.

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Build Lasting Interactions Over Live Chat

Expand your reach by facilitating real-time interactions with prospective customers across various platforms, such as Shopify, Wix, WordPress, and beyond.

Centralized Communication Across Multiple Platforms

Chatway simplifies customer communication by consolidating all interactions, enabling support agents to deliver quick and consistent responses.

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Optimize Customer Support Resources

Effectively manage multiple simultaneous chat sessions to optimize resources and reduce the overall cost of customer support.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a FreshChat alternative?

Yes, Chatway is a great FreshChat alternative that can be used for free. Please check the comparison table above for more information.