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chatway logo Chatway vs
Facebook Live Chat chatway logo

Empower your agents with support tools to deliver quick responses in Chatway live chat, a Facebook Messenger Live Chat alternative

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Why Choose Chatway Instead of Facebook Live Chat?

Chatway offers extensive tools for your support teams to offer improved responses to your customers and website visitors in live chat. This is why you should consider Chatway as a Facebook Messenger Live Chat alternative:

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Free Plan

Access key features without any charges.

Chat Form

Collect email addresses of new visitors with a pre chat form before starting a conversation.

App Integration

Integrate live chat to various platforms, Wix, Shopify, etc.

Support Insights

Tailor widget's appearance to reflect your brand.

Widget Customization

Tailor widget's appearance to reflect your brand.

File Exchange

Exchange files and media within the chat for better support.

Private Note

Add a private note for yourself or team members within chat.

Your Live Chat Tool for Instant Interaction With Customers

Chatway, a Facebook Messenger Live Chat alternative, enables real-time communication between customers and your support team, resulting in faster problem-solving.

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Unified Support Across Multiple Platforms

Respond to messages from platforms like your website, Shopify, and Facebook, all in your Chatway dashboard.

Intuitive Interface

Chatway's setup is simple and easy to use. You can offer support to your customers and website visitors without technical assistance.

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Platform Integration

Supercharge your customer support by connecting Chatway with the tools you already use for work, such as Wix, Shopify, Facebook, and more.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Facebook Live Chat alternative?

Yes, Chatway is a great Facebook Live Chat alternative that can be used for free. Please check the comparison table above for more information.