Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Boost customer satisfaction and streamline operations with Chatway, the Engati alternative
Chatway Engati 
No Credit Card Required
Chatway keeps your team on the same page. Share notes, assign tasks, and solve customer problems together – all within a powerful Engati alternative.
Access essential live chat features at no cost
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Engage in unlimited live chat conversations with customers and website visitors.
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
Share files, such as images or documents, with customers for better support.
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Organize conversations with tags and use custom data to deliver more personalized interactions.
Tired of juggling multiple live chat platforms for customer support? Chatway is the powerful alternative to Engati that simplifies your workflow and centralizes everything your team needs. Respond to inquiries with ease. Chatway lets you manage messages from Facebook, Shopify, email, and more - all in one convenient platform.
Need to share files or collect information? No problem! Chatway facilitates seamless collaboration while providing valuable visitor details like location and browsing history for personalized support. But that's not all! Gain valuable insights with Chatway's advanced analytics. Track your team's performance and identify areas for improvement.
See why Chatway goes beyond Engati. We offer live chat features that empower your team to resolve issues faster and delight customers.
With this Engati alternative, you can add a live chat widget to your website and access essential live chat features completely free-forever. It’s a great starting point for small businesses or individuals looking to explore basic live chat functionality without any upfront cost.
While both offer live chat functionality, Engati limits you in where you can deploy your live chat widget. With Engati, you can only provide support through WhatsApp and other undisclosed channels. This restricts how you can connect with your audience. On the other hand, Chatway shines in its multi-channel capabilities. It integrates with a wider range of platforms, including email, Facebook Messenger, Square, Shopify, Wix and many more. This allows you to create a customer experience that follows your customers wherever they choose to interact with your business.
With Chatway, your chat widget is an extension of your brand. Go beyond basic color tweaks by customizing everything from fonts and button styles to widget position and behavior across pages. You can also customize when your widget appears by selecting specific dates and time.
Chatway, an Engati alternative, comes with an FAQ feature that displays helpful answers directly within your chat widget. This empowers customers to quickly find the information they need without waiting for a response. It’s like having a smart, always-available assistant that resolves common questions and keeps your support team focused on more complex issues.
Chatway, an alternative to Engati, offers the capability to capture website visitors' email addresses through pre-chat forms for notification and other communication purposes. In contrast, LiveHelpNow does not provide this feature.
Uncover the additional features and capabilities of Chatway that make it the ultimate live chat solution for your business needs.
With Chatway, a Engati alternative, you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Chatway, an alternative to Engati, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Engati alternative. Please refer to the comparison table above for further details.
