Free Engati Alternative
Boost customer satisfaction and streamline operations with Chatway, the Engati alternative
Chatway Engati 
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Why Chatway is the best Engati alternative
Chatway keeps your team on the same page. Share notes, assign tasks, and solve customer problems together – all within a powerful Engati alternative.
Free Forever Plan
Access essential live chat features at no cost
User Verification
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Advanced Customization
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
Live Visitors
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Survey
Gather feedback on support experiences to enhance customer service.
Social Chat Buttons
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Live Translation
Automatically translate messages to the preferred language for smooth and effortless communication.
Frequently Asked Questions
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Unlimited Conversations
Engage in unlimited live chat conversations with customers and website visitors.
Pre-Chat Form
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
File Sharing
Share files, such as images or documents, with customers for better support.
Private Notes
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
App Integrations
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Tags & Custom Data
Organize conversations with tags and use custom data to deliver more personalized interactions.
Boost Satisfaction With This Engati Alternative
Tired of juggling multiple live chat platforms for customer support? Chatway is the powerful alternative to Engati that simplifies your workflow and centralizes everything your team needs. Respond to inquiries with ease. Chatway lets you manage messages from Facebook, Shopify, email, and more - all in one convenient platform.
Need to share files or collect information? No problem! Chatway facilitates seamless collaboration while providing valuable visitor details like location and browsing history for personalized support. But that's not all! Gain valuable insights with Chatway's advanced analytics. Track your team's performance and identify areas for improvement.
Chatway: The Robust Engati Alternative
See why Chatway goes beyond Engati. We offer live chat features that empower your team to resolve issues faster and delight customers.
Free Forever Live Chat App
With this Engati alternative, you can add a live chat widget to your website and access essential live chat features completely free-forever. It’s a great starting point for small businesses or individuals looking to explore basic live chat functionality without any upfront cost.
Multi-Channel Support
While both offer live chat functionality, Engati limits you in where you can deploy your live chat widget. With Engati, you can only provide support through WhatsApp and other undisclosed channels. This restricts how you can connect with your audience. On the other hand, Chatway shines in its multi-channel capabilities. It integrates with a wider range of platforms, including email, Facebook Messenger, Square, Shopify, Wix and many more. This allows you to create a customer experience that follows your customers wherever they choose to interact with your business.
Advanced Customization
With Chatway, your chat widget is an extension of your brand. Go beyond basic color tweaks by customizing everything from fonts and button styles to widget position and behavior across pages. You can also customize when your widget appears by selecting specific dates and time.
Frequently Asked Questions
Chatway, an Engati alternative, comes with an FAQ feature that displays helpful answers directly within your chat widget. This empowers customers to quickly find the information they need without waiting for a response. It’s like having a smart, always-available assistant that resolves common questions and keeps your support team focused on more complex issues.
Pre-Chat Form
Chatway, an alternative to Engati, offers the capability to capture website visitors' email addresses through pre-chat forms for notification and other communication purposes. In contrast, LiveHelpNow does not provide this feature.
Superb Features of Chatway Live Chat
Uncover the additional features and capabilities of Chatway that make it the ultimate live chat solution for your business needs.
Multi-Channel Support
With Chatway, a Engati alternative, you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.
Team collaboration
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Mobile Apps
Chatway, an alternative to Engati, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Stories of Success
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Our Users Say It Best
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Moshe F. Saraf
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Mary Racine
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
Henrik Bennarp
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Laslo Dosa
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Barak Liberman
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Asbjørn Kofoed-Nielsen
Founder, WDT Tool
Frequently asked questions
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Engati alternative. Please refer to the comparison table above for further details.