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chatway logo Chatway vs
Drift chatway logo

Address concerns, reduce frustrations and boost customer satisfaction with Chatway live chat, a Drift alternative

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Why opt for Chatway instead of Drift?

Use Chatway to improve your overall customer experience by providing access to immediate assistance without ever having to leave the website. This is why you should consider Chatway as a Drift alternative:

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Multi-Platform Integration

Add a live chat widget to your website, ecommerce store or on platforms like Wix, WordPress and Shopify

Unlimited Conversations

Handle customer inquiries without restrictions. Provide world-class support for free

Standalone Live Chat App

Add a chat widget to your store or website and foster long-lasting customer interactions

Conversation History

Reference past interactions on live chat, ensuring a seamless and consistent support experience

Chat Notifications

Get notified of every conversation (push, email & mobile notifications)

Private Notes

Use private notes to discuss complex issues, share insights, or seek assistance from supervisors.

Mobile Support

Sustain smooth interactions, even on mobile devices, including iOS and Android platforms.

Build Loyalty through Real-Time Connections

Chatway, a Drift alternative helps businesses connect with a wide range of customers, which increases the chances of building stronger relationships and customer loyalty.

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Use Live Chat to Build Connections That Last

Reach more people by allowing prospective customers to connect with you right away on platforms like Shopify, Wix, WordPress, and more.

Smooth Communication Across Multiple Platforms

Chatway makes it easier for your team to communicate with customers by centralizing all their conversations and offering a live chat widget for quick and consistent responses.

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Provide Effective Customer Support

Improve associated customer service costs by solving problems and handling multiple conversations simultaneously on live chat.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Drift alternative?

Yes, Chatway is a great Drift alternative that can be used for free. Please check the comparison table above for more information.