Full Customization

Craft a unique and eye-catching live chat widget that complements your website's design and grabs attention, prompting visitors to engage with your website.

Sign Up for Free Full Customization

Widget Customization

Customize the chat widget to blend seamlessly with your brand's look and feel. Adjust colors, logos, icons, widget position, and size

Collect Visitor Information

Use a pre-chat form to collect specific information (name, email, or phone number) about your visitor before a chat begins

Greeting Message

Customize your widget message to show your status, a call to action, or a friendly message in a different language

How it works

Step 1

A visitor clicks on your widget

Whenever a visitor needs assistance, they simply click on the widget to chat with your live chat agents

  • Widget customization
  • Chat history
  • Multiple agents
  • Email notifications when offline
  • Save visitor's info
  • File-sharing
A visitor clicks on your widget
Step 2

Your team receives chat notifications

Your agents are notified of incoming messages via the browser app, push, email, or mobile notifications

  • Resolve tickets
  • Private notes
  • Email & push notifications
  • Mobile apps
  • Chat routing
  • Agent profiles
Your team receives chat notifications
Step 3

Your team provides real-time responses

Provide real-time answers. Answer queries. Respond to inquiries about your products or services

  • Mobile friendly
  • Integrations
  • Proactive chat
  • Chat analytics
  • Multiple channels
  • Agent activity
Your team provides real-time responses

Reach customers wherever they are, any time of the day

Give your customers full access to instant communication, whenever and wherever they are

Native Notifications

Native Notifications

File Sharing

Share documents and images to provide better context during live chat conversations

file sharing

Integrations

integrations

Mobile Apps

Resolve queries and manage conversations even on the go

mobile app

Customize Widget

customize widget

Easy Installation

Add a live chat widget to your website in just a few minutes. No technical experience required

mobile app

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 60+ Reviews
platform logo 5 star rating 30+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

A Fully Customizable Live Chat Widget

Chatway improves communication by providing a fully customizable widget for smooth, easy live chat interactions

Customize Your Widget

Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.

Chat Greeting

Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.

Pre-Chat Form

Use a pre-chat form to gather relevant information upfront like name, email, or phone number, so your agents can hit the ground running and resolve queries faster. Capture lead information for improved personalization.

Multiple Languages

Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.

Agent Profiles

Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.

Notification Settings

Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.

We are available on

Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account

Any website

What's coming soon

Discover a range of new features and product innovations with Chatway that are designed to make your communication more efficient and effective than ever before.

Automation

Automation

Will be used to automate customer service tasks, such as answering frequently asked questions (FAQs) or providing support for basic issues

More integrations

More integrations

Chatway will be integrated with other business systems, such as your CRM, help desk, or marketing automation platform.

Analytics

Analytics

With more detailed insights into your customer conversations. This info will be used to improve your customer service, marketing, and sales efforts.

Knowledge base

Knowledge base

Chatway knowledge base will help customers to find answers to their questions without having to contact an agent.

API

API

Chatway will be integrated with other applications through its API. This will help to extend the functionality and create custom solutions.

AI writer assistant

AI writer assistant

Communicate better and respond with the coherence and clarity that your customers will appreciate.