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chatway logo Chatway vs
Chatra chatway logo

Build customer loyalty by quickly solving problems with Chatway live chat, a Chatra alternative

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Why opt for Chatway instead of Chatra?

Use Chatway to empower customers to access immediate assistance without ever having to leave the website they're engaged with. This is why you should consider Chatway as a Chatra alternative:

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Multiple Agents

Invite your team to manage live chat interactions on your widget.

Omni-Channel Support

Build customer interactions over their preferred platform (Messenger, email, website)

Private Notes

Use private notes to discuss complex issues, share insights, or seek assistance from supervisors.

Chat Activity

See how many chats are resolved, unresolved and pending

Assign Agents

Direct customers to the most qualified agents based on their skills, expertise, or department.

Multi-Platform Integration

Launch a live chat widget on your website or e-commerce platforms such as Wix and Shopify.

Mobile Support

Sustain smooth interactions, even on mobile devices, including iOS and Android platforms.

Fostering Customer Loyalty, One Chat at a Time

Chatway, a Chatra alternative enables businesses to engage with a wide customer base, increasing the potential for building stronger relationships and loyalty.

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Cultivate Long-Lasting Connections Through Live Chat

Extend your brand influence by enabling instant interactions with potential clients on diverse platforms like Shopify, Wix, WordPress, and more.

Streamlined Cross-Platform Communication

Chatway simplifies customer communication by centralizing all interactions, empowering support agents to provide fast and uniform responses.

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Maximize Customer Support Efficiency

Handle numerous concurrent chat sessions to make the most of your resource allocation, ultimately lowering the overall expenses of customer support.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Chatra alternative?

Yes, Chatway is a great Chatra alternative that can be used for free. Please check the comparison table above for more information.