Free Chatfuel Alternative
Provide quick assistance with Chatway, a Chatfuel alternative that connects your customers to real-time support
Chatway Chatfuel 
No Credit Card Required
Why Chatway is the best Chatfuel alternative
Chatway empowers support teams to work together seamlessly. It facilitates note-sharing, task assignment, and collaborative problem-solving, all in one place. Boost your business sales and grow your conversions with live chat support.
Free Forever Plan
Access essential live chat features at no cost
User Verification
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Advanced Customization
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
Live Visitors
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Survey
Gather feedback on support experiences to enhance customer service.
Social Chat Buttons
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Live Translation
Automatically translate messages to the preferred language for smooth and effortless communication.
Frequently Asked Questions
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Unlimited Conversations
Engage in unlimited live chat conversations with customers and website visitors.
Pre-Chat Form
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
File Sharing
Share files, such as images or documents, with customers for better support.
Private Notes
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
App Integrations
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Tags & Custom Data
Organize conversations with tags and use custom data to deliver more personalized interactions
Delight Customers With This Chatfuel Alternative
Having to switch between different apps to answer customer messages can be a pain. Chatway fixes that by bringing all your conversations together into one easy-to-use platform, whether they're from Facebook, Shopify, or email.
Chatway also lets you share files and collect customer information like email addresses quickly and easily. You can even see details about your visitors, like where they're located and what they've been looking at on your site, so you can give them more personalized help.
On top of that, Chatway gives you analytics tools to track how your support team is doing, so you can see what they're doing well and where they can improve.
Chatway: The Pocket-Friendly Chatfuel Alternative
Discover why Chatway is a great Chatfuel alternative. We help your team solve problems quicker and make customers happy with cool live chat options.
Start With A Free Plan
This Chatfuel alternative provides a free live chat widget you can easily install. Chat directly with visitors, answer their questions in real-time, and gain valuable insights into their needs – all without any upfront cost. This is a perfect way to see if live chat is a good fit for your business. You can experiment with it risk-free and discover the benefits of providing exceptional customer service to your website visitors. On the other hand, Chatfuel doesn't offer a free plan, which limits your options for trying out live chat.
User Verification
With Chatway, an alternative to Chatfuel, you can identify logged-in users and display their data directly within the chat interface. This helps support agents know exactly who they’re speaking with, enabling faster and more personalized assistance. Visitors can also view their past conversations in the chat widget, so they never have to repeat themselves. This creates a smoother and more efficient support experience.
Social Chat Buttons
Chatway, a Chatfuel alternative, goes above and beyond by allowing you to add social chat buttons directly to your live chat widget. This means visitors can instantly connect with your team through popular platforms like WhatsApp, Messenger, Instagram, and more. Smartsupp, on the other hand, lacks this functionality, limiting your reach and flexibility when it comes to multi-channel communication.
Live Visitors
Chatway is a better alternative to Chatfuel because it shows your live visitors as they browse your site. With Chatway’s Live Visitors, you get a real-time view of who’s browsing your website and which pages they’re viewing. You can reach out with a message right when it matters most. It could be to answer a question, offer support, or close a sale. It’s proactive customer engagement that feels timely, thoughtful, and personal.
Powerful Features of Chatway Live Chat
Discover all the great things about Chatway Live Chat that make it perfect for your business.
Multi-Channel Support
With Chatway, a Chatfuel alternative you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.
Team collaboration
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Mobile Apps
Chatway, an alternative to Chatfuel, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Stories of Success
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Our Users Say It Best
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Moshe F. Saraf
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Mary Racine
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
Henrik Bennarp
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Laslo Dosa
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Barak Liberman
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Asbjørn Kofoed-Nielsen
Founder, WDT Tool
Frequently asked questions
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Chatfuel alternative. Please refer to the comparison table above for further details.