Quickly respond to customer and visitor inquiries via live chat
See who's browsing your website live and instantly start conversations
Create custom rules to engage visitors, qualify leads, and simplify tasks.
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Provide quick assistance with Chatway, a Chatfuel alternative that connects your customers to real-time support
Chatway Chatfuel 
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Chatway empowers support teams to work together seamlessly. It facilitates note-sharing, task assignment, and collaborative problem-solving, all in one place. Boost your business sales and grow your conversions with live chat support.
Access essential live chat features at no cost
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Engage in unlimited live chat conversations with customers and website visitors.
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
Share files, such as images or documents, with customers for better support.
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Organize conversations with tags and use custom data to deliver more personalized interactions
Having to switch between different apps to answer customer messages can be a pain. Chatway fixes that by bringing all your conversations together into one easy-to-use platform, whether they're from Facebook, Shopify, or email.
Chatway also lets you share files and collect customer information like email addresses quickly and easily. You can even see details about your visitors, like where they're located and what they've been looking at on your site, so you can give them more personalized help.
On top of that, Chatway gives you analytics tools to track how your support team is doing, so you can see what they're doing well and where they can improve.
Discover why Chatway is a great Chatfuel alternative. We help your team solve problems quicker and make customers happy with cool live chat options.
This Chatfuel alternative provides a free live chat widget you can easily install. Chat directly with visitors, answer their questions in real-time, and gain valuable insights into their needs – all without any upfront cost. This is a perfect way to see if live chat is a good fit for your business. You can experiment with it risk-free and discover the benefits of providing exceptional customer service to your website visitors. On the other hand, Chatfuel doesn't offer a free plan, which limits your options for trying out live chat.
With Chatway, an alternative to Chatfuel, you can identify logged-in users and display their data directly within the chat interface. This helps support agents know exactly who they’re speaking with, enabling faster and more personalized assistance. Visitors can also view their past conversations in the chat widget, so they never have to repeat themselves. This creates a smoother and more efficient support experience.
Chatway, a Chatfuel alternative, goes above and beyond by allowing you to add social chat buttons directly to your live chat widget. This means visitors can instantly connect with your team through popular platforms like WhatsApp, Messenger, Instagram, and more. Smartsupp, on the other hand, lacks this functionality, limiting your reach and flexibility when it comes to multi-channel communication.
Chatway is a better alternative to Chatfuel because it shows your live visitors as they browse your site. With Chatway’s Live Visitors, you get a real-time view of who’s browsing your website and which pages they’re viewing. You can reach out with a message right when it matters most. It could be to answer a question, offer support, or close a sale. It’s proactive customer engagement that feels timely, thoughtful, and personal.
Discover all the great things about Chatway Live Chat that make it perfect for your business.
With Chatway, a Chatfuel alternative you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Chatway, an alternative to Chatfuel, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Chatfuel alternative. Please refer to the comparison table above for further details.
