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chatway logo Chatway vs
Chatfuel chatway logo

Provide quick assistance with Chatway, a Chatfuel alternative that connects your customers to real-time support

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Why choose Chatway over Chatfuel?

Chatway empowers support teams to work together seamlessly. It facilitates note-sharing, task assignment, and collaborative problem-solving, all in one place. Boost your business sales and grow your conversions with live chat support.

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Free Plan

Access live chat features at no cost.

Chat Transfer

Seamlessly transfer chats between agents to reduce customer wait times.

Pre-Chat Form

Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.

File Sharing

Share files, such as images or documents, with customers for better support.

Private Notes

Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.

Unlimited Agent Seats

Invite multiple agents to provide support to customers and visitors.

Mobile Applications

Offer support to customers on-the-go with mobile apps(iOS and Android)

Delight Customers With This Chatfuel Alternative

Having to switch between different apps to answer customer messages can be a pain. Chatway fixes that by bringing all your conversations together into one easy-to-use platform, whether they're from Facebook, Shopify, or email.

Chatway also lets you share files and collect customer information like email addresses quickly and easily. You can even see details about your visitors, like where they're located and what they've been looking at on your site, so you can give them more personalized help.

On top of that, Chatway gives you analytics tools to track how your support team is doing, so you can see what they're doing well and where they can improve.


Chatway: The Pocket-Friendly Chatfuel Alternative

Discover why Chatway is a great Chatfuel alternative. We help your team solve problems quicker and make customers happy with cool live chat options.

Unlimited Conversations

This Chatfuel alternative lets you chat with unlimited visitors and customers, free of charge. Focus on delivering exceptional customer service and building strong relationships, without worrying about per-chat costs. Unlike Chatfuel's restrictive plans, this platform allows you to scale effortlessly. Experience the full potential of live chat to boost customer satisfaction and drive sales – all without limitations.

Start With A Free Plan

This Chatfuel alternative provides a free live chat widget you can easily install. Chat directly with visitors, answer their questions in real-time, and gain valuable insights into their needs – all without any upfront cost. This is a perfect way to see if live chat is a good fit for your business. You can experiment with it risk-free and discover the benefits of providing exceptional customer service to your website visitors. On the other hand, Chatfuel doesn't offer a free plan, which limits your options for trying out live chat.

Powerful Features of Chatway Live Chat

Discover all the great things about Chatway Live Chat that make it perfect for your business.

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Easy Management of Messages

Use Chatway to handle messages from various places like your website, Shopify, Wix, Facebook, and more. It's simpler, with everything managed in one spot on a single dashboard.

Quick Setup for Live Chat Widget

Setting up Chatway, a Chatfuel alternative, is simple, even if you're not tech-savvy. Customize your live chat widget easily using its user-friendly interface.

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Connect with Your Favorite Tools

Link Chatway with your important business tools such as Shopify, Wix, WordPress, and Facebook Messenger. This makes your work smoother, without needing to constantly switch between platforms. Chatway provides a seamless alternative to Chatfuel for a more efficient workflow.

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo5 star rating 200+ Reviews
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platform logo5 star rating 40+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Chatfuel alternative?

Yes, Chatway is a great Chatfuel alternative. Please refer to the comparison table above for further details.