Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Provide quick assistance with Chatway, a Chatfuel alternative that connects your customers to real-time support
Chatway
Chatfuel
NO CREDIT CARD REQUIRED
Chatway empowers support teams to work together seamlessly. It facilitates note-sharing, task assignment, and collaborative problem-solving, all in one place. Boost your business sales and grow your conversions with live chat support.
Access live chat features at no cost.
Seamlessly transfer chats between agents to reduce customer wait times.
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
Share files, such as images or documents, with customers for better support.
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
Invite multiple agents to provide support to customers and visitors.
Offer support to customers on-the-go with mobile apps(iOS and Android)
Having to switch between different apps to answer customer messages can be a pain. Chatway fixes that by bringing all your conversations together into one easy-to-use platform, whether they're from Facebook, Shopify, or email.
Chatway also lets you share files and collect customer information like email addresses quickly and easily. You can even see details about your visitors, like where they're located and what they've been looking at on your site, so you can give them more personalized help.
On top of that, Chatway gives you analytics tools to track how your support team is doing, so you can see what they're doing well and where they can improve.
Discover why Chatway is a great Chatfuel alternative. We help your team solve problems quicker and make customers happy with cool live chat options.
This Chatfuel alternative lets you chat with unlimited visitors and customers, free of charge. Focus on delivering exceptional customer service and building strong relationships, without worrying about per-chat costs. Unlike Chatfuel's restrictive plans, this platform allows you to scale effortlessly. Experience the full potential of live chat to boost customer satisfaction and drive sales – all without limitations.
This Chatfuel alternative provides a free live chat widget you can easily install. Chat directly with visitors, answer their questions in real-time, and gain valuable insights into their needs – all without any upfront cost. This is a perfect way to see if live chat is a good fit for your business. You can experiment with it risk-free and discover the benefits of providing exceptional customer service to your website visitors. On the other hand, Chatfuel doesn't offer a free plan, which limits your options for trying out live chat.
Discover all the great things about Chatway Live Chat that make it perfect for your business.
Use Chatway to handle messages from various places like your website, Shopify, Wix, Facebook, and more. It's simpler, with everything managed in one spot on a single dashboard.
Setting up Chatway, a Chatfuel alternative, is simple, even if you're not tech-savvy. Customize your live chat widget easily using its user-friendly interface.
Link Chatway with your important business tools such as Shopify, Wix, WordPress, and Facebook Messenger. This makes your work smoother, without needing to constantly switch between platforms. Chatway provides a seamless alternative to Chatfuel for a more efficient workflow.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Chatfuel alternative. Please refer to the comparison table above for further details.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
