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chatway logo Chatway vs
Chaport chatway logo

Answer questions and provide assistance in real-time with Chatway live chat, a Chaport alternative

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Why opt for Chatway instead of Chaport?

Address problems via live chat to minimize resolution times, enhance satisfaction, and cultivate more robust customer relationships. This is why Chatway is a great Chaport alternative:

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Private Notes

Notify or add teammates to a private conversation within the chat

Chat Transfer

Route chats between your teammates for better response times

Visitor Behaviour

See what browser type, or pages your visitors are on in real-time

Multiple Support Channels

Streamline inquiries from multiple channels like Facebook Messenger, Shopify or Wix.

Unlimited Agents

Add multiple agent seats and boost response times at no extra cost

Pre-Chat Form

Collect essential information from users before the chat begins

Mobile Apps

Solve issues and stay connected while on the move with our mobile apps

The Chaport Alternative To Enhance Customer Engagement

Chatway, a Chaport alternative, revolutionizes customer engagement for businesses with its live chat functionalities. This solution empowers businesses to swiftly address concerns and inquiries from customers and website visitors, ultimately fostering an increase in conversations and customer loyalty.

Chatway: The Ultimate Chaport Alternative

Curious about why Chatway stands as the ultimate alternative to Chaport? Explore the details below to understand why.

Unlimited Agents Access

One of Chatway's standout capabilities is its multiple agent access. Unlike Chaport, where the free plan imposes a strict limit of 2 agents, Chatway allows users to invite multiple agents without incurring any extra charges. This means that businesses using Chatway as a Chaport alternative can seamlessly scale their customer support operations without worrying about constraints on the number of agents they can onboard.

Private Notes for Internal Collaboration

With Chatway, a Chaport alternative you can discreetly notify or add teammates to a private conversation within the chat with a customer. This means that, when facing complex queries or requiring additional insights, you can seek support from your colleagues without disrupting the customer-facing interaction. In contrast, Chaport misses out on this valuable aspect of internal collaboration, limiting its users from enjoying the potential of teamwork within the platform.

Chat Transfer To Agents

With Chatway, you can effortlessly assign conversations to knowledgeable or available agents, ensuring that customer inquiries are directed to the right expertise without any hindrance. This Chaport alternative makes it easy to optimize your team's efficiency and responsiveness, facilitating a seamless flow of communication. In contrast, Chaport confines this feature to its paid plans, limiting users on the free plan from enjoying the benefits of streamlined collaboration.

Website Visitor Insights

On Chatway's free plan, you gain access to valuable insights such as the visitor's browser type and the specific pages they are browsing in real-time. This empowers you to make informed decisions and engage with your audience more effectively. In contrast, Chaport restricts access to this feature to its paid plans, limiting the accessibility of important visitor data to a select user base.

More of Chatway's Valuable Capabilities

Explore more of Chatway's features and capabilities to make an informed choice on the live chat solution for your business

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Uniform Assistance Across Multiple Platforms

Handle messages originating from different platforms like your website, Shopify, and Facebook, all conveniently centralized within your Chatway dashboard.

Easy-to-Use Platform

Getting started with Chatway, a Chaport alternative is simple and intuitive. You can offer assistance to your customers and website visitors without requiring any technical expertise.

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Platform Integration

Seamlessly integrate your existing work tools and platforms, such as Wix, Shopify, Facebook, and more, with Chatway—a Chaport alternative.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

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Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Chaport alternative?

Yes, Chatway is a great Chaport alternative that can be used for free. Please check the comparison table above for more information.