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chatway logo Chatway vs
BestChat chatway logo

Address customer concerns and increase customer loyalty with Chatway live chat, a BestChat alternative

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Why opt for Chatway instead of BestChat?

With Chatway, you offer live chat on your website to give customers the real-time support they need. This is why you should consider Chatway as a BestChat alternative:

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Free Plan

Get all the benefits of live chat at no cost.

Private Notes

Leave feedback, guidance, or coaching notes for your teammates

Pre-chat Survey

Collect visitor information using form fields (email addresses, etc) before the chat begins

Track Visitors

See what pages your visitors are on and provide personalized support

Multiple Channels

Bring all your communication under a single dashboard (Messenger, Shopify, etc)

Multi-Platform Integration

Communicate with visitors on web-based, iOS, and Android apps


Use multimedia files (images, screenshots etc) to enrich the chat experience

Your Chat Platform for Exceptional Customer Service

Provide a convenient channel for customers to ask questions, seek information, and receive support. Solve problems quickly over Chatway live chat, a BestChat alternative.

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Expand Your Reach to a Broader Audience

Chatway enhances accessibility, enabling real-time interactions with potential customers on websites like Shopify, Wix, etc.

Manage Customer Engagement

With Chatway, your team can consolidate all customer conversations in one place, making it easier for support agents to respond promptly and cohesively.

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Streamline Support Operations

Handle multiple chats simultaneously, improve efficiency and allow for a more cost-effective allocation of support resources.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a BestChat alternative?

Yes, Chatway is a great BestChat alternative that can be used for free. Please check the comparison table above for more information.