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chatway logo Chatway vs
3CX chatway logo

Increase satisfaction and loyalty by responding promptly to your customers and website visitors with Chatway, a 3CX alternative

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Why Choose Chatway Instead of 3CX?

Chatway is an easy to use live chat app that allows you to interact in real-time with your website visitors and customers, ensuring that every conversation is noticed and attended to. This is why you should consider Chatway as a 3CX alternative:

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Live Chat

Provide swift, real-time responses to your website visitors.

Free Plan

Access essential features at no cost.

App Integration

Connect to Facebook, Wix, Shopify, etc.

Support Analytics

Get updated on your support activities within a selected period

File Sharing

Enhance customer support by sharing files directly within the chat.

Visitor Information

See essential details about your visitors, including their location, web pages visited, email address, and Facebook name.

iOS and Android Mobile Applications

Live chat with customers on the go with mobile apps for iOS and Android devices

The 3CX Alternative That Helps You Engage With Customers Better

Move beyond the support offered by 3CX with Chatway. Chatway is an intuitive and budget friendly live chat tool that enables your team to easily provide responses in real time to questions from your website visitors and customers.

Using Chatway, a 3CX alternative provides your team with all the tools needed to go beyond the basics of customer support, and create an environment where every interaction leaves your customers and visitors happy and satisfied.

Chatway: The Best 3CX Alternative

If you're considering something other than 3CX for your live chat needs, Chatway is a great option for a non complex and customer-centric experience. Here's why Chatway is the best 3CX alternative:

Easy Exchange of Files

One notable advantage of Chatway is its file-sharing feature. This allows you to easily exchange files within chat, making customer support much better. In contrast, 3CX lacks this feature, making Chatway a top 3CX alternative if you seek to provide a chat experience with visual support.

Website Visitor Information

Using Chatway as a 3CX alternative also provides you with essential details about your website visitors, such as their location, which pages they've looked at, and even their Facebook name. This helps you make interactions with them personal, something 3CX doesn't really offer.

Seamless Platform Integration

This 3CX alternative, outshines with its app integration capabilities. Unlike 3CX, Chatway integrates with platforms like Facebook, Wix, and Shopify—something not included in 3CX's free plan. Since Chatway is 100% free, it won't cost you anything extra to include interactions from these platforms on your live chat app.

Valuable Support Insights

Another standout feature is Chatway's support analytics. This helps you keep tabs on support activities during specific times. 3CX doesn't offer this feature, but with Chatway as a 3CX alternative, you get valuable insights into your support interactions.

Tap Into Chatway's Impressive Features

Explore the powerful features that define Chatway and incorporate them to enhance your customer support capabilities, increase satisfaction, and expand your business.

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Multi-Channel Support

With Chatway, a 3CX alternative, you can respond to messages from various platforms (Website, Shopify, Facebook, and more) from your Chatway dashboard.

User-Friendly Setup

Chatway's simple setup empowers you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.

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Platform Integration

Connect Chatway, a 3CX alternative with your preferred platforms, such as Shopify, Wix, and Facebook Messenger, with ease.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
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platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a 3CX alternative?

Yes, Chatway is a great 3CX alternative that can be used for free. Please check the comparison table above for more information.